Finoco's
Privacy Policy
Last Updated: 4 Dec, 2025
Introduction
This Privacy Policy applies to Personal Data collected when you visit our website, but not to data from our enterprise Products and Services, which are governed by separate customer agreements.
Information We Collect
When you sign up or interact with our website, we may collect name, business email, company, job title, and other voluntary inputs.
We also use tracking technologies provided by third-party partners to identify business visitors to our website and associate website activities with previously collected business contact information.
We automatically collect device, browser, IP, and activity data via standard tools (cookies, logs) to ensure functionality and performance.
Any documents, queries, or data you share for analysis via our AI platform.
How We Use Your Information
Deliver, improve, and personalize Services
Communicate updates, support, and product enhancements
Fulfill legal, regulatory, or contractual obligations
Conduct visitor identification and enable relevant business communications or marketing based on website interaction dat
Data Sharing and Disclosure
We share your data only under limited circumstances:
Service Providers: With trusted vendors (hosting, analytics, support, and visitor identification) bound by strict confidentiality
Legal Compliance: As required by law or to protect our rights
Business Transfers: In case of a merger, acquisition, or sale without compromising existing privacy rights
Aggregated Data: Non-identifiable insights may be used for internal analysis or public reporting
Security of Your Information
We use industry-leading measures to protect your data:
Encryption at rest and in transit (AES-256, TLS 1.3)
SOC2 compliance, ISO 27001 standards, and continuous security audits
Enterprise-grade access controls, SSO, and audit logs
Secure employee device setups, confidential agreements, and MDM protections
Data Storage & Retention
We retain personal information as long as necessary for:
Continuing to provide Services
Complying with legal or regulatory requirements
Resolving disputes or troubleshooting
Data will be securely deleted or anonymized once no longer needed or upon a verified request.
Your Rights
Depending on your jurisdiction, you have rights including (but not limited to):
Accessing or correcting personal data
Requesting deletion or restriction of processing
Withdrawing consent (where applicable)
Data portability
Lodging a complaint with regulatory authorities
Please reach out to our DPO to exercise any rights.
Cookies & Tracking Technologies
We use cookies and similar technologies to enable core site functionality, analyze usage, and improve marketing effectiveness. These tools may work with trusted service providers to understand visitor interactions, identify business visitors, and associate activity with existing business contact information where consent is provided. You can manage or disable cookies through the cookie banner or your browser settings. If cookies are rejected, tracking will not occur and some features may be limited.
International Data Transfers
Data may be transferred and processed in countries outside your own, with standard contractual clauses and other safeguards implemented for protection.
Children's Privacy
Our Services are not intended for individuals under the age of 16 (or applicable legal minimum age in your jurisdiction) and we do not knowingly collect personal data from minors.
Changes to This Policy
This Privacy Policy may be updated to reflect new practices or legal standards. Significant changes will be posted on our site with an updated "Effective Date" and, where applicable, communicated via email.
Contact Us
For questions, concerns, or data-subject requests, please contact us at: hello@finoco.ai and s.abbey@finoco.ai
